Privacy Policy

FLOWY MV (“we”, “us”) respects your privacy. This policy explains what information we collect when you use flowymv.com, why we collect it, and how we look after it.

Information we collect

• Account details — your name, email address (from Google Sign-In) and phone number.
• Order details — your delivery island and address, an optional location pin, boat/delivery details for island orders, your bank-transfer payment slip, and your order history.
• Technical details — basic device/browser information, and your notification subscription if you choose to turn on order alerts.

How we use your information

• To process, prepare and deliver your orders, and to verify your payment.
• To contact you about your order by WhatsApp or email.
• To send order notifications you have opted into.
• To keep your account and order history, and to improve our store.

Sharing your information

We do not sell your personal information. We share only what is necessary with the trusted services that run our store — Google (sign-in), our website hosting and database providers, our image storage provider, and the push-notification service — and with delivery/boat handlers as needed to deliver your order.

Cookies & sessions

We use a secure login cookie to keep you signed in. We do not use third-party advertising trackers.

Data retention

We keep your account and order records for as long as needed to run the store and to meet our record-keeping and accounting needs.

Your choices

You can update your name and phone number any time in your profile. To request a copy of your data or ask us to delete your account, email hello@flowymv.com.

Data Security

We take reasonable steps to protect your personal information and maintain the security of our platform.

Changes

We may update this policy from time to time; the date above shows when it was last changed.