Returns & Refunds

At FLOWY MV, all sales are final.

We do not accept returns, exchanges, or refunds once an order has been confirmed and payment has been verified.

Customers are encouraged to carefully review product details, sizes, colours, and order information before completing their purchase.

Incorrect or damaged items

If you receive an incorrect item, or an item that arrives damaged or faulty, please contact our support team within 24 hours of receiving your order, including a clear photo of the item. We will review it and make it right.

Contact

For assistance, email hello@flowymv.com or message us on WhatsApp.